Legal notice
Legal Notice
Last updated: [July 24, 2026]
This Legal Notice applies to the website located at [Website URL] and all related webpages operated under the [Brand Name] name.
1. Website Operator
This website is owned and operated by:
Legal Business Name: Xiehong Textile Factory
Doing Business As: Xpro Home
Customer Service Email: danielscarl601@gmail.com
Telephone / WhatsApp: 008613957303338
Website:xprohomeshop.com
[Legal Business Name] is responsible for the operation and commercial content of this website.
2. Purpose of This Website
This website provides information about and offers for sale custom-made curtains, drapes, sheers, window treatments, fabric samples, accessories and related products.
The information provided on this website is intended for general product-selection, measurement and purchasing purposes.
Use of this website and purchases made through it are also governed by our:
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Terms of Service;
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Privacy Policy;
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Shipping & Delivery Policy;
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Returns, Refunds & Remakes Policy;
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Any product-specific notices displayed on the relevant product page.
If a product page or written order confirmation contains terms specific to a particular order, those specific terms will apply to that order together with our general policies.
3. Custom-Made Product Notice
Many products sold on this website are manufactured according to measurements, fabrics, colors, header styles, lining options and other specifications selected or submitted by the customer.
Customers are responsible for reviewing and confirming all specifications before placing an order.
Unless otherwise stated on the product page, measurements submitted during checkout are treated as the required finished-product dimensions, not the dimensions of the window opening.
Measurement guides and recommendations provided on this website are general guidance only. Window construction, installation conditions, rods, tracks and customer preferences may vary.
Customers should obtain assistance from a qualified installer when they are uncertain about measurements, mounting conditions or product suitability.
4. Accuracy of Website Information
We make reasonable efforts to keep product descriptions, prices, dimensions, availability, production estimates and other website information accurate and current.
However, this website may occasionally contain:
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Typographical errors;
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Pricing or calculation errors;
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Incomplete information;
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Outdated information;
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Technical display errors;
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Inaccurate inventory information;
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Product photographs that differ slightly from the physical product.
We reserve the right to correct errors, update information or cancel an affected order where permitted by applicable law.
If an order is canceled because of an error on our part, any applicable payment already collected for the canceled item will be refunded.
5. Product Images and Color Representation
We make reasonable efforts to represent product colors, textures and materials accurately.
However, the appearance of a product may vary because of:
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Screen settings and display calibration;
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Indoor or outdoor lighting;
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Photography and image processing;
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Fabric direction and weave;
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Natural material variations;
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Differences between production or dye lots.
Natural linen-look, woven and textured fabrics may contain normal slubs, yarn variations, shading or irregularities. These characteristics do not automatically indicate a manufacturing defect.
Customers who require a close color or texture match should order a fabric sample before placing a custom-made order.
6. Light-Control and Performance Information
Terms such as “Sheer,” “Light Filtering,” “Room Darkening” and “Blackout” describe the general light-control characteristics of a fabric or curtain construction.
Actual performance may vary depending on:
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Fabric color;
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Fabric thickness;
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Selected lining;
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Window size;
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Installation method;
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Side, top or bottom light gaps;
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Room orientation;
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Time of day and external lighting.
Unless expressly stated otherwise, a blackout fabric or lining does not guarantee that a room will be completely dark after installation.
Product-performance statements should be interpreted together with the specifications and disclosures shown on the relevant product page.
7. Manufacturing Variations and Tolerances
Curtains and other textile products may expand, contract or settle during cutting, sewing, pressing, steaming, packaging, transportation and installation.
Finished products may therefore be subject to reasonable manufacturing tolerances stated on the product page, measurement guide or order confirmation.
Minor variations that fall within the disclosed tolerance are not considered manufacturing defects.
Customers requiring matching curtains should order all matching panels at the same time whenever possible, because separately placed orders may be produced from different fabric or dye lots.
8. Intellectual Property
Unless otherwise stated, the content available on this website is owned by or licensed to [Legal Business Name].
Protected content may include:
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Brand names and logos;
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Product photographs;
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Videos;
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Product descriptions;
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Fabric names and product names;
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Measurement guides;
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Illustrations and diagrams;
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Website graphics and layouts;
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Written articles and blog content;
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Downloadable materials;
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Software and website code.
Website content may be viewed and used for personal, non-commercial shopping purposes.
No content may be copied, reproduced, republished, distributed, modified, sold, licensed, scraped or commercially exploited without prior written permission from [Legal Business Name] or the applicable rights holder.
9. Trademarks
[Brand Name], its logo and related product or service names may be trademarks or trade identifiers of [Legal Business Name].
Other company names, product names, logos and trademarks displayed on this website belong to their respective owners.
The appearance of a third-party trademark does not necessarily indicate sponsorship, endorsement, partnership or affiliation.
Nothing on this website grants a license or right to use any trademark without the prior written permission of its owner.
10. Customer-Submitted Content
Customers may submit reviews, photographs, videos, comments, measurements or other materials through the website, email or social-media channels.
By submitting content for publication, the customer confirms that:
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The content is truthful and based on their genuine experience;
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They own the content or have permission to submit it;
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The content does not infringe another person’s intellectual-property, privacy or publicity rights;
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The content does not contain unlawful, misleading or harmful material.
Our use of submitted content is subject to the permissions and conditions described in our Terms of Service and Privacy Policy.
11. Prohibited Website Use
Visitors may not use this website to:
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Commit fraud or unlawful acts;
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Submit false information;
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Interfere with website security or operation;
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Introduce viruses, malware or harmful code;
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Scrape or collect website data without authorization;
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Copy product images or descriptions for commercial use;
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Infringe intellectual-property or privacy rights;
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Impersonate another person or business;
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Attempt unauthorized access to customer or administrative accounts;
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Misuse payment, refund, promotion or chargeback processes.
We may restrict access to the website when we reasonably believe that unlawful, fraudulent or abusive activity has occurred.
12. External Links
This website may contain links to websites or services operated by third parties, including payment providers, carriers, social-media platforms, review services or installation resources.
External links are provided for convenience only.
We do not control third-party websites and do not guarantee their:
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Accuracy;
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Availability;
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Security;
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Products or services;
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Privacy practices;
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Terms and conditions.
Visitors should review the applicable policies of third-party websites before using them or providing personal information.
13. Website Availability
We aim to keep the website accessible and operational, but we do not guarantee uninterrupted or error-free availability.
Website access may be temporarily limited because of:
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Maintenance;
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Software updates;
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Hosting interruptions;
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Internet or telecommunications failures;
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Cybersecurity incidents;
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Events beyond our reasonable control.
We may modify, suspend or discontinue website features where reasonably necessary.
14. General Disclaimer
The information on this website is provided for general commercial and informational purposes.
Nothing on this website constitutes legal, architectural, engineering, structural or professional installation advice.
Customers are responsible for determining whether a product is suitable for their window, property, rod, track, wall, ceiling and intended use.
Where professional measurement or installation is required, customers should consult an appropriately qualified local professional.
Nothing in this Legal Notice excludes any warranty, remedy or consumer right that cannot lawfully be excluded.
15. Limitation of Liability
To the fullest extent permitted by applicable law, [Legal Business Name] will not be responsible for indirect, incidental, special or consequential losses arising from:
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Improper measurement;
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Incorrect customer-provided specifications;
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Improper installation;
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Use of unsuitable mounting hardware;
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Unauthorized alteration of a product;
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Failure to follow care instructions;
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Reliance on general website guidance in place of professional advice;
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Third-party websites or services.
Any limitations of liability relating specifically to purchases are further described in our Terms of Service.
These limitations do not apply where liability cannot legally be limited or excluded.
16. Governing Terms
This Legal Notice should be read together with our Terms of Service.
Questions concerning applicable law, jurisdiction and dispute resolution are governed by the Terms of Service, subject to any mandatory consumer rights that apply in the customer’s place of residence.
17. Changes to This Legal Notice
We may update this Legal Notice when our business information, website, products, policies or legal obligations change.
The current version will be published on this page with an updated “Last updated” date.
Changes apply from the date the revised notice is published unless otherwise stated.
18. Reporting Copyright or Trademark Concerns
If you believe that content on this website infringes your copyright, trademark or other intellectual-property rights, please contact us and provide:
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Your full name and contact information;
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Identification of the protected work or trademark;
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The location of the disputed content;
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A description of the claimed infringement;
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Evidence that you own or are authorized to act for the rights holder;
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A statement that the information supplied is accurate.
Send intellectual-property notices to:
Email: [Legal or Support Email]
Subject: Intellectual Property Notice
We will review properly documented notices and take appropriate action where required.
19. Contact Information
For questions about this Legal Notice, contact:
Xiehong Textile Factory
Doing business as: Xpro Home
Email: danielscarl601@gmail.com
Telephone / WhatsApp:008613957303338
Website: xprohomeshop.com