Contact Information

We’re here to help with installation measurements, fabric and color selection, Header Style, Panel Configuration, Floor Finish, order updates, shipping, and after-sales support.

Customer Service

Brand: Xpro Home
Legal Business Name: Haining Chang'an Town Xiehong Textile Factory
Registered Address: 2nd Floor, Building 1, No. 327 Chuangye Road, Chang'an Town, Haining, Jiaxing, Zhejiang 314408, China
Telephone: +86 139 5730 3338
Email: info@xprohomeshop.com
Website: xprohomeshop.com

We normally respond within 1–2 business days. Messages received outside business hours will be answered on the next business day.

Order Support

Please include your full name, order number, email used for the order, a clear description, and relevant photographs or videos.

Custom Curtain Consultation

Contact us for help with Track/Rod Width, Measurement Height, Mounting Type, Header Style, Panel Configuration (Single Panel or Pair), Floor Finish, Fabric, Color, Heat-Setting Preference, Custom Set Quantity, fabric samples, or trade projects. Customers remain responsible for providing accurate installation measurements and confirming selections; Xpro Home determines production specifications and fabric yardage.

Delivery or Product Issues

Report damaged packages, missing items, incorrect items, or production issues within 7 calendar days of delivery. Include photographs of the full product, the issue, packaging, shipping label, and measurement evidence where relevant. Keep original packaging until review is complete.

Trade Inquiries

Interior designers, retailers, contractors, hotels, and commercial customers may email info@xprohomeshop.com with company name, website, location, estimated quantity, and products of interest.

Important Notice

Do not send payment-card details, passwords, or other sensitive financial information by email or contact form. Official website communication uses info@xprohomeshop.com and xprohomeshop.com.